Our Work
From heritage to high growth: we increased conversion by over 20% for a luxury e-commerce brand.
We were asked to help the company align business goals with long-term customer needs.
<span data-metadata="" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-weight: 400; text-align: start; white-space: normal;">Customer Experience (CX) Strategy
Strategy formation
Customer research
User research
CX & UX audits
Competitive Advantage
Market research
Competitor benchmarking
Market performance analysis
Brand perception analysis
Improving market positioning
Continuous Improvement
Experimentation & testing support
Conversion rate optimisation support
Personalisation support
CX & UX audits
Design thinking & coaching workshops
Contact us
Got a challenge you’re navigating? Curious to explore our offering? Drop us a line, we’re all ears (and tentacles)! 🐙🌊
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